Refund Policy

All Sales Prep membership purchases are final. We do not offer refunds, partial refunds, or credits for any billing period that has already started.

Cancellation

You can cancel your membership at any time from your profile page. Cancellation stops future charges and takes effect at the end of your current billing period. You keep access until that date; no refund is issued for the remaining time.

Payment disputes

Payments are processed by Stripe, our payment provider and Merchant of Record. If you believe a charge was made in error, contact us at salesprepofficial@gmail.com and we will investigate. Chargebacks filed without first contacting us may result in account suspension.

Exceptions

We may, at our sole discretion, issue a refund in exceptional circumstances such as a confirmed billing error or duplicate charge. These are handled on a case-by-case basis and do not create an obligation to provide refunds in other situations.